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For Senior Leaders and Managers Only, Level One

Senior middle managers have unique issues that can challenge their skill sets.

Often, frustration sets in because expectations and realities clash because of time frames, workforce obstacles and quality expectations. This program not only provides the framework for how to lead and manage effectively, but it also shows the value of understanding the effects of organizational culture and vision in affecting outcomes of teams.

Course objectives:
  • Understand company's core values
  • Communication preferences
  • Impact of effective leaders
  • Effective communication
  • Training effectiveness
  • Dealing with resistance
  • Understanding teams
For more information about this and other NRCA programs delivered directly to your company, contact Jeff Jarvis, NRCA's vice president of sales and business development, at (800) 323-9545, ext. 7512 or jjarvis@nrca.net.

NRCA customer service

For more information about NRCA products and services, contact NRCA's customer service department at (866) ASK-NRCA (275-6722) or by email at info@nrca.net.

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