NRCA University | Future Executives Institute | Instructors |

Karen Cates—Human resources and leadership workshop

Karen Cates, a lecturer at Monmouth College, received her B.S. in psychology from the University of Illinois in 1982; her M.S. in human resources and development, also from the University of Illinois in 1987; and her Ph.D. in social psychology from Northwestern University in 1994. At Monmouth, she teaches business administration and organization, negotiations, human-resources management, strategy and structure.

When she's not teaching at Monmouth College, Karen consults to business managers about strategy development and human-resources management. A certified mediator through the Center for Conflict Resolution (founded by the Chicago Bar Association), Karen uses mediation and facilitation techniques to assist executives in the strategic-planning process and to consult to task forces. She also teaches in executive education courses at Northwestern University's Kellogg School of Management and other organizations, including NRCA, in the areas of organizational development, negotiations, strategic planning, human-resources management and related topics. Businesses served range from multinational corporations to local not-for-profit associations.