Take a proactive approach to employee education by sending your field managers to
this class, which focuses on communication and management skills. Foremen often
have excellent roof system installation skills but may lack strong communication
and management abilities that would help them lead more effectively. This course
teaches your foreman how to communicate effectively and work well with all types
of people. Your foreman will learn how to handle tough situations tactfully, especially
when disciplinary action is needed. He or she will also learn how to establish credibility,
build rapport with crew members and motivate workers to improve job-site productivity.
For more information about contracting a program with NRCA, contact Jeff Jarvis, NRCA's director of business development,
at (800) 323-9545, ext. 7512 or firstname.lastname@example.org.
"It was helpful to understand the different types of personalities. I also learned
how to handle tough arguments. This class was well worth it. Thank you for your
Stephen Torrey, Upstate Roofing and Painting, Batavia, N.Y./Rochester, N.Y.
"Tom and Harry were able to present the information in a positive and constructive
way. Group participation was encouraged and actually very well done. I would definitely
recommend this course to anyone trying to improve their ability to become a more
effective manager/leader. Well done guys thanks."
Daniel Pastore, Upstate Roofing and Painting Inc., Rochester, NY 14623
"These classes are very valuable and necessary. I walked away with a lot of information."
S. Smith, Interstate Roofing, Portland, Ore.
"This seminar was very interesting and educational and consisted of hands-on training.
This was better than sitting and watching films and falling asleep. The instructors
never lost my attention throughout the entire session. Harry and John did an awesome
John Kapior, Waukegan Roofing, Waukegan, Ill.
"The class taught me how to improve my communication skills and react to different
issues that I will come across. I would definitely attend more of your seminars."
Eric Williams, Certified Roofing, Pompano Beach, Fla.
"The class was educational because it showed me my communication skills were weak.
Now, I have a new goal in lifeto improve my communication skills."
Dale Collins, Certified Roofing, Pompano Beach, Fla.