What? A class that addresses communication styles and helps participants discover their strengths and weaknesses
in communicating, particularly with crew members.
Format? A one-day class that can be taken as a public class or contracted with NRCA to have instructors come to
a company and facilitate the class for multiple people (additional costs apply)
How much time will it take? Eight hours, including lunchtime
Why is this required? A participant of this class will be more confident in his or her ability to talk
effectively with crew members, particularly when difficult conversations are necessary.
How is credit awarded? NRCA will issue certificates for participation and will keep copies on hand for
ProForeman participants. If a participant is seeking credit for a previously taken class, a copy of the certificate can
be emailed, mailed or faxed to NRCA. If no such document can be found, please contact NRCA University.