Northwestern University's Kellogg School of Management
As a lecturer and adjunct professor of executive education for 24 years at the Kellogg School of Management at Northwestern University, Dr. Cates has developed programming and consulted to clients (domestic and global) around issues of organization alignment, leadership development, communication, strategic planning, and employee relations.
Dr. Cates' coaching and consulting experiences span a wide range of clients, from corporate leadership teams to trade associations to charter school principals. Projects have included coaching mid- and senior-level leaders, organizational climate surveys, the development and implementation of upward evaluation, 360 and other performance feedback systems, workplace mediation to manage in-house conflicts, and delivery of other relevant group and individual consultative services. She occasionally partners with licensed consultants who perform leadership-based psychological testing, and in 2009 was certified to administer KornFerry/Hay Group's ESCI (Emotional and Social Competency Inventory).
Dr. Cates became a mediator in 1993 through the Center for Conflict Resolution, a nonprofit founded by the Chicago Bar Association. She mediated civil, criminal, property, small claims and employment litigation cases in the Circuit Court of Cook County in Illinois. As a consultant, she provides conflict management services to all levels of the organization including managing team disputes, conducting workplace investigations, and facilitating executive-level strategic planning and decision-making.
Prior to academics and consulting, Dr. Cates was involved with industrial real estate development as a project manager responsible for the environmental safety and compliance of small hydroelectric power plant construction in New York and Washington States.
BS, Psychology, University of Illinois; MS, Human Resources and Human Development, University of Illinois; PhD, Social Psychology, Northwestern University