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The process

NRCA has been operating under "long-range" or "strategic" plans since about 1980. The most recent plan, adopted in 2004, focused on five priority areas, which were intended to drive association programs for a period of time. In late 2006, NRCA's Executive Committee felt that the overriding objectives of that plan had been met and that it was appropriate to renew and update the strategic plan. The Executive Committee further decided:
  1. That it would appoint a strategic planning task force consisting of three Executive Committee members, NRCA's executive vice president and three senior staff.

  2. That it would solicit as much input from affected NRCA constituencies as possible as the new plan was developed.

  3. That a planning consultant would be retained to assist in facilitating the process and collect data. Arian Ward of Community Frontiers, Boulder Creek, Calif., was chosen for that assignment.
NRCA's Executive Committee determined that the following process would be used to create and help shape the new plan:
  • First, NRCA's Executive Committee would identify what it felt were the top issues facing the industry and association.

  • Second, through a number of planning meetings and discussions, the Strategic Planning Task Force would seek additional input and information from a variety of constituents and evaluate that data throughout the entire planning process.

  • Third, NRCA's Board of Directors, senior members of NRCA's staff, the National Roofing Council, NRCA's Affiliate Executives Council, the Board of Directors of the National Roofing Legal Resource Center and the members of NRCA’s Industry Advisory Committee would be asked to consider whether these issues were appropriate during its Midyear Meetings and, if so, to begin making suggestions about how NRCA should address them.

  • Fourth, input would be sought from NRCA contractor members, associate members, former members and nonmembers. This was done concurrently through two studies. One was a series of focus groups and telephone interviews conducted by AspireUp, Kenliworth, Ill., to help redefine the NRCA brand and be well-positioned for future growth. The second was a program of work survey conducted for the purpose of identifying industry issues and business challenges and evaluating NRCA's programs and services.

  • Fifth, senior staff would be consulted for its input. It was agreed that NRCA's executive vice president and associate executive directors would be asked to develop specific recommendations as the plan was being developed.

  • Sixth, NRCA's Executive Committee would review all of this data at its November 2007 meeting and make its preliminary recommendations to NRCA's Board of Directors.

  • Seventh, NRCA's Board of Directors would be asked to consider the recommended plan in its entirety at its February 2008 meeting.

  • Lastly, NRCA's Executive Committee would be asked to review and approve the final draft of the recommended plan at its May 2008 meeting for implementation in June 2008.

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