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For Foremen Only, Level 2

For Foremen Only, Level 2 reviews discussions about communication and management techniques learned in Level 1 with increased attention to disciplinary conversations and intervention. Level 2 further focuses on building relationships with customers and handling customer complaints. This program includes exercises and conversations to develop leadership skills for these key company leaders. Previous participation in For Foremen Only, Level 1, is preferred but not required.

Accreditation:

0.65 CEU

One-day class
8 a.m. - 4 p.m.

Testimonials

"As always, all the information that was given to us by Tom Shanahan and Harry Dietz is very important to Showalter Roofing Services and its employees."
—Roger Aguilar, Showalter Roofing Services Inc., Naperville, Ill.

"This class teaches good communication skills and shows how to build trust. It not only helps us with work but with life outside of work, too."
—Erik Chavez, Showalter Roofing Services Inc., Naperville, Ill.

"The class was helpful in teaching me how to deal with people—especially our customers. I now have a different approach to the way I handle things."
—Juan Ochoa, Showalter Roofing Services Inc., Naperville, Ill.

This course is available as a public program or as a customized contract program. For more information about the course, contract opportunities or to place your name on a waiting list, contact Allison Noble, NRCA's manager of customized education, at (800) 323-9545, ext. 7509 or anoble@nrca.net.


Cancellation policy