For Foremen Only, Level 2
For Foremen Only, Level 2 reviews discussions about communication and management
techniques learned in Level 1 with increased attention to disciplinary conversations
and intervention. Level 2 further focuses on building relationships with customers
and handling customer complaints. This program includes exercises and conversations
to develop leadership skills for these key company leaders. Previous participation
in For Foremen Only, Level 1, is preferred but not required.
For more information about contracting a program with NRCA, contact Bryan White,
NRCA's director of business development and affiliate relations, at (800) 323-9545, ext. 7554 or
bwhite@nrca.net.
Testimonials:
"As always, all the information that was given to us by Tom Shanahan and Harry Dietz
is very important to Showalter Roofing Services and its employees."
—Roger Aguilar, Showalter Roofing Services Inc., Naperville, Ill.
"This class teaches good communication skills and shows how to build trust. It not
only helps us with work but with life outside of work, too."
—Erik Chavez, Showalter Roofing Services Inc., Naperville, Ill.
"The class was helpful in teaching me how to deal with people—especially our customers.
I now have a different approach to the way I handle things."
—Juan Ochoa, Showalter Roofing Services Inc., Naperville, Ill.