NRCA University's Business Management Residential Series Webinar: Working Effectively with Homeowners
Jan. 30, 2013
2 p.m. CST
Attendees must be registered by 1 p.m. CST to participate.
REGISTRATION IS CLOSED.
Given the complexity of the economy, each interaction you have with your clients and prospects can significantly affect your business reputation. It’s often the seemingly insignificant things you do—or don't do—that can make all the difference for your business.
By participating in the webinar, you will learn:
• How to field initial calls in a way that makes customers feel valued and heard
• Ways to identify what decision making is most important to a homeowner
• How to honor your customer and workers through a clear proposal and time frames
• How to develop an effective selling proposal (ESP) that silently continues to sell after you meet with the client
The webinar will be presented by Bob Kulp, president of Kulp's of Stratford, Stratford, Wisconsin.
To purchase multiple webinars at discount pricing, contact Carl Good, NRCA's associate executive
director of marketing and business development, at (800) 323-9545, ext. 7543 or
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