Discontinued November 3, 2017 Rosemont, Ill. 8:00 a.m. - 4:00 p.m. CST
Item #: CLA-001329
For Foremen Only, Level 2 reviews discussions about communication and management techniques learned in Level 1 with
increased attention to disciplinary conversations and intervention. Level 2 further focuses on building relationships
with customers and handling customer complaints. This program includes exercises and conversations to develop
leadership skills for these key company leaders. Previous participation in For Foremen Only, Level 1, is preferred but
Tom Shanahan, MBA, CAE
NRCA's vice president of enterprise risk management
Tom joined NRCA in 1989. He graduated from Creighton University in Omaha, Neb., and holds a master's in business
administration from Northwestern University's Kellogg School of Management. He is recognized as an industry health and
safety expert and represents NRCA at both industry and nonindustry events on these issues. The U.S. secretary of labor
appointed him to serve on the Occupational Safety and Health Administration's (OSHA's) Advisory Committee of
Construction Safety and Health from 2007 to 2011. He is a sitting member of the National Occupational Research Agenda's
Construction Sector Council, which sets the U.S. research agenda for construction safety and health. He also has served
on the oversight committee for the National Institute of Occupational Safety and Health's (NIOSH's) Prevention Through
Design national initiative. Tom is active in regulatory actions affecting the roofing industry, working with officials
from the Department of Transportation, OSHA and NIOSH. He also is known for his contributions to NRCA's Professional
Roofing magazine and executive educational programming.
NRCA's vice president of NRCA University
Amy has been with NRCA since August of 2011 and previously worked for the association from 1996 to 2004. Amy has worked
in training and education her entire career, including at Awana Clubs International—a nondenominational
children's and youth Christian ministry—and the University of New Hampshire.
At NRCA, Amy started her work in health and safety; her initial projects were helping to author NRCA's first Safety
Manual and Toolbox Talks. As part of the education department, Amy has helped with the startup of the Future Executives
Institute, shaping and teaching For Foremen Only, and implementing the growing ProForeman certificate program.
Amy's responsibilities include working with the education department and NRCA University committees to ensure all NRCA
University offerings are well-developed, thorough and meet member needs.
"As always, all the information that was given to us by Tom Shanahan and Harry Dietz is very important to Showalter Roofing Services and its employees."
—Roger Aguilar, Showalter Roofing Services Inc., Naperville, Ill.
"This class taught me how to communicate with and understand my most important tools—people."
—Brian Draper, Queen City Roofing, Springfield, Mo.
"This class teaches good communication skills and shows how to build trust. It not only helps us with work but with life outside of work, too."
—Erik Chavez, Showalter Roofing Services Inc., Naperville, Ill.
"I learned better communication skills and coaching techniques."
—David Washington, Boggs Roofing Inc., Huntington, W.Va.
"The class was helpful in teaching me how to deal with people—especially our customers. I now have a different approach to the way I handle things."
—Juan Ochoa, Showalter Roofing Services Inc., Naperville, Ill.
NRCA understands circumstances may arise that require you to cancel your registration. If you cancel up to 10 business
days before an event, your registration fee will be refunded. If your cancellation is received 10 business days or less
before an event, you may send another person in your place or receive a credit voucher that can be applied toward any
NRCA University program during the next 12 months. Registrants who do not cancel before the seminar or do not attend
are liable for the entire registration fee. All cancellations must be in writing. NRCA reserves the right to cancel any
programs. If such a cancellation is necessary, registrants will be notified and an attempt will be made to reschedule
or make alternative arrangements. Registrants will receive a full tuition refund for the program. NRCA is not
responsible for other costs incurred. The registration fee is due and payable before the start of a seminar.
NRCA customer service For more information about NRCA products and services, contact NRCA's customer service department at (866) ASK-NRCA (275-6722) or by email at firstname.lastname@example.org.
If you prefer to pay by check, click here to print an order form.