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For Foremen Only, Level 2 (Live course)

November 7, 2018
NRCA's office
Rosemont, Ill.
8:00 a.m. - 4:00 p.m. CST

Member price:
Nonmember price:

Item #: CLA-001488

Class description

For Foremen Only, Level 2 reviews discussions about communication and management techniques learned in Level 1 with increased attention to disciplinary conversations and intervention. Level 2 further focuses on building relationships with customers and handling customer complaints. This program includes exercises and conversations to develop leadership skills for these key company leaders.


Thomas Shanahan, MBA, CAE
NRCA's vice president of enterprise risk management and executive education

Tom joined NRCA in 1989. He graduated from Creighton University in Omaha, Neb., and holds a master's in business administration from Northwestern University's Kellogg School of Management. He is recognized as an industry health and safety expert and represents NRCA at industry and nonindustry events. The U.S. secretary of labor appointed him to serve on the Occupational Safety and Health Administration's (OSHA's) Advisory Committee of Construction Safety and Health from 2007 to 2011. He is a sitting member of the National Occupational Research Agenda's Construction Sector Council, which sets the U.S. research agenda for construction safety and health. He also has served on the oversight committee for the National Institute of Occupational Safety and Health's (NIOSH's) Prevention Through Design national initiative. Tom is active in regulatory actions affecting the roofing industry, working with officials from the Department of Transportation, OSHA and NIOSH. He also is known for his contributions to NRCA's Professional Roofing magazine and executive educational programming.

Amy Staska
NRCA's vice president of NRCA University

Amy has been with NRCA since August of 2011 and previously worked for the association from 1996 to 2004. Amy has worked in training and education her entire career, including at Awana Clubs International—a nondenominational children's and youth Christian ministry—and the University of New Hampshire.

At NRCA, Amy started her work in health and safety; her initial projects were helping to author NRCA's first Safety Manual and Toolbox Talks. As part of the education department, Amy has helped with the startup of the Future Executives Institute, shaping and teaching For Foremen Only, and implementing the growing ProForeman certificate program.

Amy's responsibilities include working with the education department and NRCA University committees to ensure all NRCA University offerings are well-developed, thorough and meet member needs.

Location and Hotel Information

Class location:
NRCA's office
10255 W. Higgins Road
Suite 600
Rosemont, IL 60018

Holiday Inn and Suites Chicago O'Hare
10233 W. Higgins Road
Rosemont, Illinois 60018
Phone: (847) 954-8600

To receive NRCA's discounted room rate, contact Mikala Dougherty, Holiday Inn & Suites sales manager, at (847) 954-8623 (direct) or mikala.dougherty@ihg.com; or call toll-free (888) 551-3843 and mention the group name "NRCA" or group code "NRC".


"As always, all the information that was given to us by Tom Shanahan and Harry Dietz is very important to Showalter Roofing Services and its employees."
—Roger Aguilar, Showalter Roofing Services Inc., Naperville, Ill.

"This class taught me how to communicate with and understand my most important tools—people."
—Brian Draper, Queen City Roofing, Springfield, Mo.

"This class teaches good communication skills and shows how to build trust. It not only helps us with work but with life outside of work, too."
—Erik Chavez, Showalter Roofing Services Inc., Naperville, Ill.

"I learned better communication skills and coaching techniques."
—David Washington, Boggs Roofing Inc., Huntington, W.Va.

"The class was helpful in teaching me how to deal with people—especially our customers. I now have a different approach to the way I handle things."
—Juan Ochoa, Showalter Roofing Services Inc., Naperville, Ill.

Cancellation Policy

NRCA understands circumstances may arise that require you to cancel your registration. If you cancel up to 10 business days before an event, your registration fee will be refunded. If your cancellation is received 10 business days or less before an event, you may send another person in your place or receive a credit voucher that can be applied toward any NRCA University program during the next 12 months. Registrants who do not cancel before the seminar or do not attend are liable for the entire registration fee. All cancellations must be in writing. NRCA reserves the right to cancel any programs. If such a cancellation is necessary, registrants will be notified and an attempt will be made to reschedule or make alternative arrangements. Registrants will receive a full tuition refund for the program. NRCA is not responsible for other costs incurred. The registration fee is due and payable before the start of a seminar.

NRCA customer service
For more information about NRCA products and services, contact NRCA's customer service department at (866) ASK-NRCA (275-6722) or by email at info@nrca.net.

If you prefer to pay by check, click here to print an order form. Please use this form for publications only. If you would like to register for an educational course live or online, please contact customer service.

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