Each of us approaches conversations from a unique perspective. Although no one perspective is any more "right" than another, many conversations can feel confrontational in the moment.
Tune into this one-hour webinar recording to hear Amy Staska, vice president of NRCA University, present a snapshot of various communication styles and examine why conflicts seem to happen so easily with some people and not with others. Amy has been teaching communication skills for years in various capacities and will provide insight into when and why tense situations occur and identify techniques to help to unjam them.
Amy Staska Content of this webinar will reflect some parts of NRCA's For Foremen Only professional development class.
Take advantage of this free NRCA membership benefit, and tune in to this webinar recording to stay up to date with issues affecting your business!
This webinar recording took place on Aug. 20, 2015.
Item #: WEB082015e
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