Webinar - Recording
Speaker: Brad Beldon, Beldon Roofing Co., San Antonio
Everyone at Beldon Roofing knows exactly what is meant by the "Beldon Way." Regardless of how you want your company to run, you have a lot to learn from Brad Beldon, president of Beldon Roofing. Brad will explain how he instituted Beldon Roofing's job folder program, which provides accountability on multiple levels and a paperless system that allows any employee to have immediate access to all records from a job, increasing efficiency and customer service.
Brad Beldon describes his company's philosophy: "For more than half century, it has always been about being the best we can be. It's about personal commitment and community ties. It's about exceeding expectations. It's about creating a team of customers, employees and suppliers—all working together to make a better product, develop stronger relationships, and create new and higher benchmarks for success. Our goal is 100 percent customer satisfaction—a concept that's often overlooked these days. And we empower our staff to make it happen."
Take advantage of this free NRCA membership benefit by participating in this opportunity to stay up to date with industry issues affecting your business!
This webinar recording took place Jan. 11, 2012.
Item #: 3454E
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