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1/30/2013 9:34:05 AM

Working Effectively with Homeowners (Webinar recording)


Webinar recording
One-hour program

Given the complexity of the economy, each interaction you have with your clients and prospects can significantly affect your business reputation. It's often the seemingly insignificant things you do—or don't do—that can make all the difference for your business. 

By listening to the webinar, you will learn:

• How to field initial calls in a way that makes customers feel valued and heard
• Ways to identify what decision making is most important to a homeowner  
• How to honor your customer and workers through a clear proposal and time frames
• How to develop an effective selling proposal (ESP) that silently continues to sell after you meet with the client

The webinar is presented by Bob Kulp, president of Kulp's of Stratford, Stratford, Wisc.

Take advantage of this free NRCA membership benefit by participating in this opportunity to stay up to date with industry issues affecting your business!

To purchase multiple webinar recordings at discount pricing, contact Jeff Jarvis, NRCA's director of business development, at (800) 323-9545, ext. 7512 or jjarvis@nrca.net.

This webinar recording took place Jan. 30, 2013.

Item #: 3466E

Member price: Free for members
Nonmember price: $55.00


Electronic files available for this item
This item contains electronic file(s) and is free for NRCA members. If you are a NRCA member or have purchased this item, please login to gain access to these electronic files. Not yet a member? Click here to learn more.

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For more information about NRCA products and services, contact NRCA's customer service department at (866) ASK-NRCA (275-6722) or by email at info@nrca.net.

If you prefer to pay by check, click here to print an order form. Please use this form for publications only. If you would like to register for an educational course live or online, please contact customer service.

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