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Enterprise risk management

To better understand the analytical (risk management) and conceptual (visioning) facets of enterprise risk management, this department, with the guidance of six committees, endeavors to help members develop a keener understanding of who their businesses are in their markets and subsequent decision-making regarding risks their businesses face. As such, staff help members manage tangible risks, such as health and safety matters, and teach leadership, management and communication concepts needed to effect a successful vision by offering products, services and educational programming to address them.

The Enterprise Risk Management Task Force worked for four years to better understand a typical roofing company's risk profile and ascertain how NRCA might develop products or services to assist. In the end, it was determined the best place to start is through education efforts. This resulted in a task force-developed half-day enterprise risk management educational conference offered at the International Roofing Expo® (IRE) last February in Las Vegas. The conference featured a primer on enterprise risk management concepts, a discussion panel with the five task force members and a working group session where participants applied concepts learned. It was a successful event and will be held again at the next IRE. The task force will continue to meet to determine what other ways NRCA might provide enterprise risk management program implementation assistance.

NRCA Vice President of Enterprise Risk Management Tom Shanahan and NRCA Directors of Enterprise Risk Management Harry Dietz and Rich Trewyn continued to participate in national health- and safety-related efforts, such as the Occupational Safety and Health Administration's (OSHA's) Advisory Committee for Construction Occupational Safety and Health; National Institute for Occupational Safety and Health's National Occupational Research Agenda Construction Sector Council; Construction Association Safety and Health Information Network; American National Standards Institute's National Construction A10 Committee, as well as its A10.24 Roofing Subcommittee; the ASTM International committee addressing skylight design; and the ISO 45001 technical advisory group addressing safety and health management systems.

The department worked closely with NRCA's Washington, D.C., staff regarding many regulatory issues. Most notably, staff wrote Professional Roofing articles and Industry Issue Updates addressing key issues that likely will affect the roofing industry, including OSHA's new silica standard; electronic injury and illness reporting requirements; new Federal Aviation Administration requirements for the commercial use of unmanned aircraft systems (drones); and the unsuccessful effort by OSHA to extend the limitations period for recording injuries and illnesses.

The department continues to monitor the residential fall-protection issue—in particular, shedding light on OSHA's unprecedented pressure exerted on state plan states to conform their fall-protection rules to the federal rules. Staff continued to participate in CalOSHA Residential Fall Protection Committee meetings addressing this issue.

Staff helped members with requests for information in nearly 1,000 instances during the past year. Additionally, staff gave presentations addressing safety and health topics at the 2017 IRE and to contractor members and many affiliate and associate organizations, including the National Roofing Legal Resource Center; CNA, Chicago; and at various manufacturer member events and captive insurer groups.

Staff revised program materials for Roofing Industry Fall Protection from A to Z classes, as well as the OSHA 10-hour classes, and developed adjunct materials for licensing of the fall-protection class under a separate agreement. Staff facilitated 11 Roofing Industry Fall Protection from A to Z classes, three OSHA 10-hour classes and 19 CERTA classes.

Additionally, staff continued to serve as liaisons with CNA and National General insurance companies, which offer general business and health care-related coverage, respectively, to NRCA members. Staff also started work on exploring the viability of an insurance captive program that would, among other things, provide general business insurance coverage for contractors who perform more than 10 percent residential-type work.

Staff met with OSHA's assistant secretary of labor regarding roofing safety issues; participated in the joint labor and management safety committee hosted by the AFL-CIO's Building and Construction Trades Department; participated in and informed members regarding national and international research and regulatory activities concerning occupational exposures to asphalt fumes; partnered with OSHA and the United Union of Roofers, Waterproofers and Allied Workers during the National Safety Stand-Down; and participated in a joint labor/management/government fall-prevention campaign.

Enterprise risk management staff also provided input and support for the Roof Integrated Solar Energy™ Certified Solar Roofing Professional™ designation program and the Design Essentials for Roof Performance online course.

Addressing the leadership, management and communication aspects that support an effective enterprise risk management effort, staff taught 15 For Foremen Only, Level 1 and six For Foremen Only, Level 2 classes; two For Senior Leaders and Managers, Level 1 and 2 classes; and one For Owners Only class; and directed NRCA's Future Executives Institute and Executive Management Institute, teaching the respective risk management, strategic planning and visioning courses for each.

Finally, Shanahan has been tasked with facilitating NRCA's Strategic Planning effort. He worked with NRCA's Executive Committee in May on the initial part of the process and will be working with the board of directors, members and staff for their input. A final plan is expected in October.

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