What do you do when your highest-performing employee is also the most toxic?
May 3, 2022
Sometimes your highest-performing employee may also be the most toxic, which can create a significant problem and drive away other valued employees, according to Harvard Business Review.
What should you do if you have a toxic employee on your team? Following are some recommendations.
Take an honest look at your company culture. If you suspect the person is not the only one participating in toxic behaviors, conduct a culture survey, focus groups and one-on-one conversations with your employees to learn more. You may be contributing to the problem or allowing it to persist. Do not be defensive about the feedback; respond with humility, curiosity and empathy.
Establish a reliable feedback process. Provide anonymous reporting opportunities so employees are confident they will not be penalized for speaking up about a toxic co-worker—especially if that person has power and influence in the company.
Implement a no-tolerance policy. Take decisive action so you do not send the message that bad behavior is acceptable if people are performing well.