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Karen Cates

Northwestern University's Kellogg School of Management

Karen Cates recently was named director of Montana State University's Jabs Executive Education program and is charged with designing, developing and delivering content for new non-degree, post-graduate education courses. As a lecturer and adjunct professor of executive education for more than 20 years at the Kellogg School of Management at Northwestern University, she has developed programming and consulted to clients (domestic and global) around issues of organization alignment, leadership development, communication, strategic planning, and employee relations.

Cates' coaching and consulting experiences span a wide range of clients from corporate leadership teams to charter school principals. Projects have included coaching mid- and senior-level leaders to create and implement strategic staffing plans, organizational climate surveys, the development and implementation of upward evaluation, 360 and other performance feedback systems, workplace mediation to manage in-house conflicts, and delivery of other relevant group and individual consultative services. She occasionally partners with licensed consultants who perform leadership-based psychological testing and in 2009 was certified to administer Hay Group's ESCI (Emotional and Social Competency Inventory).

Cates became a mediator in 1993 through the Center for Conflict Resolution, a not-for-profit founded by the Chicago Bar Association. She has mediated civil, criminal, property, small claims and employment litigation cases in the Circuit Court of Cook County in Illinois. As a consultant, she provides conflict management services to all levels of the organization, including facilitation of management team disputes, workplace investigations, and assistance with executive-level strategic planning and decision-making.

Before academics and consulting, Cates was involved with industrial real estate development as a project manager responsible for the environmental safety and compliance of small hydroelectric power plant construction in New York and Washington States.

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