Building and developing your workers’ skills is crucial to employee retention, and it is important for your employees to apply their skills effectively in different contexts.
Harvard Business Review shares the following 70/20/10 learning model to help ensure your employees get the appropriate mix of learning and application.
- 10% formal instruction: This part of the learning strategy involves investing in structured educational experiences that focus on specific skills, such as workshops, courses and training modules.
- 20% social learning: This learning happens when employees are exposed to others—for example, through interactions with mentors, coaches or peers. Your company may want to incorporate regular team-building activities and set up a mentorship program or peer-to-peer education program to help employees learn from their co-workers.
- 70% learning in the flow of work: This involves learning on the job through real-life experiences and tasks. For example, employees can improve their problem-solving skills by working on complicated projects. Meet regularly with employees to provide feedback so they can reflect on their performance and identify areas where they can improve.
